1. General Conditions
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
Descriptions: We strive to be as accurate as possible with our product descriptions and images (such as fabric colors and packaging details). However, we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free due to digital display variations.
Customization: For bespoke trousseau packaging or curated sets, specific requirements must be confirmed in writing. Once a customized order has entered the production/packaging phase, changes may not be possible.
Availability: All products are subject to availability, and we reserve the right to limit the quantities of any products or services that we offer.
3. Pricing and Payments
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue a service or product.
Payment must be made in full at the time of purchase through our secure payment gateways. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
4. Shipping and Delivery
Processing Time: Orders are typically processed within [Insert Number, e.g., 3–5] business days. Custom trousseau orders may require additional time as discussed at the time of order.
Shipping: Shipping costs and estimated delivery dates will be provided at checkout. Trousseau Tales is not responsible for delays caused by the carrier or customs clearance.
Risk of Loss: All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
Non-Returnable Items: Due to the personalized nature of bridal trousseau packaging and certain apparel, items marked as “Custom” or “Personalized” are non-returnable unless they arrive damaged.
Damaged Goods: If an item arrives damaged, please contact us at [Insert Email] within [48 hours] of delivery with photographic evidence.
Standard Returns: For non-custom items, returns must be initiated within [7 days] of receipt in their original, unused condition and packaging.
6. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and digital downloads, is the property of Trousseau Tales and is protected by Indian and international copyright laws. You may not reproduce, duplicate, or sell any portion of the service without express written permission from us.
7. Limitation of Liability
Trousseau Tales shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or the inability to use our website. Our total liability to you for any claim arising out of these terms shall not exceed the amount paid by you for the product in question.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Fatehgarh Sahib/Sirhind, Punjab.
9. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
10. Contact Information
Questions about the Terms of Service should be sent to us at:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Business Address: [Insert Physical Address in Punjab]